Emergency Repairs:

For any emergency repairs, please contact us on 1300 388 886. If it is After Hours, please leave a voicemail and one of our on call staff will organise accordingly

Emergency repairs are:
• a burst water service or a serious water service leak
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm, fire or impact damage
• a failure or breakdown of the gas, electricity or water supply
• a failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating
• a fault or damage that makes the property unsafe or insecure
• a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
• a serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using, the property.

All other repairs are considered routine repairs.


For more information regarding Maintenance & Repairs, please refer to the RTA website link below
https://www.rta.qld.gov.au/repairs