Maintenance & Repairs
Routine Maintenance
To ensure your request is tracked and actioned as rapidly as possible, all routine maintenance must be submitted via email. Please include detailed photos, video footage, and a clear description of the issue so our team can coordinate the correct trade specialist immediately.
Emergency Repairs
Please only utilise our emergency protocols for critical issues, including:
Burst water services, major flooding, or severe roof leaks.
Total failure of essential services (electricity, gas, or hot water).
Serious faults likely to cause injury, fire, or jeopardise property security.
Need Immediate Assistance?
If your situation is a true emergency, please contact our office line directly.
Phone:1300 388 886
If calling after hours, please leave a detailed voicemail with your name, property address, and the nature of the emergency. Our on-call operations team will be notified instantly and will attend to it as a matter of priority.